Terms & Conditions
Terms and Conditions
Welcome to Smart Yatra (the “Site”). These Terms and Conditions ("Terms") govern your use of our website, services, and any content provided by Smart Yatra (“we,” “us,” or “our”). By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. Use of the Site
- You may use the Site for personal, non-commercial purposes only.
- You agree not to engage in any illegal or prohibited activities, such as spamming, hacking, or violating the rights of others.
- You must be at least 18 years old or have the consent of a parent or guardian to use the Site.
2. Services
- Smart Yatra provides various travel-related services, including but not limited to flight bookings, hotel reservations, tour packages, and travel guides.
- We act as an intermediary between you and third-party service providers (e.g., airlines, hotels, car rental companies). We are not responsible for the actions or omissions of these third parties.
3. Account Registration
- To access certain features of the Site, you may need to create an account.
- You agree to provide accurate, complete, and up-to-date information when registering, and to update your information as necessary.
- You are responsible for maintaining the confidentiality of your account information, including your username and password.
4. Booking and Payment
- All bookings made through the Site are subject to the terms and conditions of the respective service providers, including airlines, hotels, and other vendors.
- Payment for bookings made through the Site must be made in full at the time of booking, unless otherwise specified.
- We reserve the right to cancel any booking if payment is not received or if there is an issue with the payment method provided.
5. Cancellation and Refund Policy
- Each service (e.g., flight, hotel, tour) has its own cancellation and refund policy. Please review the specific provider’s policy before making a booking.
- Smart Yatra is not responsible for any cancellations, delays, or changes to your booking, but we will assist in facilitating communication with the service provider.
6. User Content
- By submitting content (e.g., reviews, comments, photos) to the Site, you grant Smart Yatra a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content for promotional or other purposes.
- You are solely responsible for the content you submit and agree not to post any content that is offensive, defamatory, or infringes upon the rights of others.
7. Intellectual Property
- The content on the Site, including but not limited to text, images, logos, graphics, and software, is the property of [Your Website Name] or its content providers and is protected by copyright and other intellectual property laws.
- You may not copy, modify, distribute, or use any content from the Site without our express written permission.
8. Third-Party Links
- The Site may contain links to third-party websites or services that are not owned or controlled by Smart Yatra.
- We are not responsible for the content, privacy policies, or practices of any third-party websites or services. You access these links at your own risk.
9. Limitation of Liability
- Smart Yatra and its affiliates are not liable for any damages or losses arising from your use of the Site, including, but not limited to, lost profits, business interruption, or any other direct, indirect, incidental, special, or consequential damages.
- We are not responsible for any delays, cancellations, or disruptions to travel plans caused by third-party service providers.
10. Privacy Policy
- Your use of the Site is also governed by our Privacy Policy, which can be found [here] (insert link). Please review our Privacy Policy to understand how we collect and protect your personal information.
11. Changes to Terms and Conditions
- We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with the updated effective date.
- Your continued use of the Site after any changes to these Terms constitutes your acceptance of those changes.
12. Governing Law
- These Terms and any disputes arising from them will be governed by the laws of [insert jurisdiction, e.g., "the state of California" or "the United Kingdom"], without regard to its conflict of law principles.
13. Dispute Resolution
- Any disputes arising under or in connection with these Terms shall be resolved through [arbitration/mediation] in [jurisdiction], and you agree to submit to the personal jurisdiction of such courts.