PRIVACY POLICY

Our Commitment
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on www.onlineyatra.com. The website offers travel-related services such as air tickets, hotel rooms, travel insurance, utility services, mobile recharge, etc. We collect the following personal information to provide the services mentioned above:

• Name
• Address
• Date of birth
• Passport number
• Email address
• Phone number
• Frequent Flyer Numbers
• IP address

The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We will use this information to occasionally inform you of promotions being run on the website. Within each email, you will be provided an option to opt-out from receiving such emails in the future.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by contacting our customer service department. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us:
Should you have other questions or concerns about these privacy policies, please call us at 011-69122424 or send us an email at dom@onlineyatra.com, intl@onlineyatra.com.

Developer Information:
Onlineyatra is developed by Naman Technolab, and our privacy point of contact can be reached at support@namantechnolab.com.

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Data Collection and Usage:

• Onlineyatra collects certain personal and sensitive user data for the purpose of user authentication and providing a personalized experience.
• The types of data we collect may include but are not limited to:
  • User account information such as name, email address, and password.
• We do not sell or share user data with any third parties for marketing or advertising purposes. User data is only shared with trusted service providers who assist us in providing and improving our services, and they are bound by strict confidentiality agreements.

Data Security:

• We implement secure data handling procedures to safeguard personal and sensitive user data against unauthorized access, disclosure, alteration, or destruction.
• Our data storage and transmission practices comply with industry standards for encryption and security protocols.

Data Retention and Deletion:

• We retain user data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law.
• Users have the right to request the deletion of their account and associated data at any time.
• To initiate account deletion, users can access the account settings within the app or visit our website.
• Upon account deletion, all user data will be permanently deleted from our systems, except for data that we may need to retain for legitimate reasons such as security, fraud prevention, or regulatory compliance.

Privacy Policy Labeling:

• This document serves as the privacy policy for Onlineyatra and is labeled as such to ensure clarity and transparency regarding our data practices.

Entity Naming:

• Onlineyatra is the entity named in the app's Google Play store listing, and it is also named in this privacy policy.

Account Deletion Requirement:

• Onlineyatra allows users to request the deletion of their account and associated data.
• Users can initiate account deletion from within the app or by visiting our website.
• Upon account deletion, all user data will be permanently removed from our systems, except for data that we may need to retain for legitimate reasons.

For any inquiries or concerns regarding our privacy practices, please contact us at support@onlineyatra.com.

This privacy policy may be updated periodically. Users will be notified of any material changes to this policy through the app or our website.