Refund Policy
REFUND POLICY
Further, www.onlineyatra.com shall not be held responsible for the non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond **www.onlineyatra.com**'s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk, and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data. These limitations, disclaimers of warranties, and exclusions apply without regard to whether the damages arise from:
- (a) breach of contract,
- (b) breach of warranty,
- (c) negligence, or
- (d) any other cause of action,
to the extent such exclusions and limitations are not prohibited by applicable law. The maximum liability on the part of www.onlineyatra.com, arising under any circumstances in respect of any services offered on the site, shall be limited to the refund of the total amount received from the customer for availing of the services less any cancellation, refund, or other charges, as may be applicable. In no case shall the liability include any consequential loss, damage, or additional expense whatsoever. Refunds, if applicable, will be processed within 7-15 business working days to the same source of payment used during the original transaction.
It is essential that you enter the details of each traveler correctly and according to their passport or other identification. Some suppliers will deny carriage if the traveler's name varies from your booking and may cancel automatically if the traveler's name is amended. ONLINEYATRA HOLIDAY PRIVATE LIMITED is not responsible for any loss or damage arising from the incorrect entry of the traveler's name, nor for any inability to travel as a result of carrier policies.
In no event shall www.onlineyatra.com be liable for any direct, indirect, punitive, incidental, special, consequential damages, or any other damages resulting from:
- (a) the use or the inability to use the services;
- (b) the cost of procurement of substitute goods and services or resulting from any goods, information, or services purchased or obtained, or messages received, or transactions entered into through the services;
- (c) unauthorized access to or alteration of the user's transmissions or data;
- (d) any other matter relating to the services;
including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the use or performance of the website. Neither shall www.onlineyatra.com be responsible for the delay or inability to use the website or related services, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability, or otherwise.
Further, www.onlineyatra.com shall not be held responsible for the non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond **www.onlineyatra.com**'s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk, and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data. These limitations, disclaimers of warranties, and exclusions apply without regard to whether the damages arise from:
- (a) breach of contract,
- (b) breach of warranty,
- (c) negligence, or
- (d) any other cause of action,
to the extent such exclusions and limitations are not prohibited by applicable law. The maximum liability on the part of www.onlineyatra.com, arising under any circumstances in respect of any services offered on the site, shall be limited to the refund of the total amount received from the customer for availing of the services less any cancellation, refund, or other charges, as may be applicable. In no case shall the liability include any consequential loss, damage, or additional expense whatsoever. Refunds, if applicable, will be processed within 7-15 business working days to the same source of payment used during the original transaction.
The terms displayed on this website apply generally to all the travel products and packages sold by ONLINEYATRA HOLIDAY PRIVATE LIMITED. Most travel products and services also have additional conditions applying to them because airlines, hotels, wholesalers, and other travel suppliers have various other terms and conditions relating to the purchase of these goods and services, which may or may not be displayed. For example, suppliers often limit or exclude liability in respect of death, personal injury, delay, and loss or damage to baggage; however, we do not have those conditions to display on this website.
